Help article: Purchases

Are you experiencing issues at our store, or can't find what you are looking for? Here are some solutions to common problems and frequently asked questions.

How do I find Profiles I have just purchased?

After purchasing your profiles, navigate to the Dashboard. Inside the dashboard you will be able to see a dropdown in the top right of the screen which will allow you to switch between the Personal and Practitioner dashboard. You can then view your Product Balance at the top of the screen. This here outlines all of the different purchases you have made and how many currently you have remaining.


  • Log into your account (If not already logged in)
  • Click your name in the top right hand corner
  • Click on "Dashboard"
  • Once in the Dashboard in the top right click the dropdown
  • Select the Practitioner Dashboard
  • At the top of the screen you will see your Product Balance with all of the profiles you have purchased



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