FAQs
A library of hints, tips and frequently asked questions.
Accounts
Looking to register with Strengths Profile, forgotten your password or have a general accounts query? Here you will find tips on setting up and managing your account.
Latest Articles
How can I delete my data from Strengths Profile?
How do I delete my account?
I registered with the wrong email address, can I change it?
How do I use a shareable code?
How do I register and login?
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Purchases
Are you experiencing issues at our store, or can't find what you are looking for? Here are some solutions to common problems and frequently asked questions.
Latest Articles
What is 'manage my uses'?
How do I buy a Profile
How do I view a receipt
How do I manage my uses
How do I move product to my own account
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Profiles
Not sure which Profile is best suited to your needs? Let us aid you in making your decision.
Latest Articles
I have purchased a profile but cannot see where to complete it?
What is an Upgrade to Expert Profile for?
I purchased a profile but haven't been sent a code to take my Strengths Profile?
How do I invite someone to complete a profile
How do I view an assessment
How do I create a team profile
How do I create a manager profile
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Invites
Looking to help others unlock their potential? Send them a Strengths Profile!
Latest Articles
How do I send a profile
I have added new invitees to my group but their name does not appear in the add to group list
How do I send invites to add to my group
How do I send an invitation
How do I create and view an invitations group
How do I invite others to take a Strengths Profile?
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Transfers
Looking to distribute products within a team or organisation? We've got you covered.
Latest Articles
What is the difference between a transfer and an invite
What is a transfer
How do I top up my group balance
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Teams
Looking to organise and support a group of people? We can walk you through our team tools.
Latest Articles
What has happened to my team now that Groups and Teams has merged?
How do I add members to my group
How do I add a new member to my group
How do I create a group profile
What is a group
How do I create a group
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Miscellaneous
Hints and tips to help get you started.
Latest Articles
What is the difference between a Practitioner and Profile dashboard?
What transactions are included in the code audit
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Accreditation
Do you need help with your Accreditation? We can answer some of your burning questions
Latest Articles
What is an accreditation
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Help Guides
Click one of the buttons below to download a help guide, containing a wealth of information related to Strengths Profile and its use.
If you cannot find an answer to your question, make sure to contact us.